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<strong>About GitHub</strong><br><br>GitHub is the world’s leading platform for agentic software development — powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate, and more than 77,000 organisations have adopted GitHub Copilot.<br> <br><strong>Locations</strong><br><br>In this role you can work from Remote, United Kingdom<br> <br><strong>Overview</strong><br><br><p style="margin: 0in; font-size: 9pt; font-family: Arial, sans-serif; color: black;">GitHub is growing its Customer Engineering team and we're seeking experienced professionals to elevate our technical customer engagement efforts. As a Senior Solutions Engineer, you will synthesize and integrate diverse business and industry insights to support customer digital transformation initiatives and align customer business requirements with GitHub's product features.</p><p style="margin: 0in; font-size: 9pt; font-family: Arial, sans-serif; color: black;"> </p><p style="margin: 0in; font-size: 9pt; font-family: Arial, sans-serif; color: black;">The ideal candidate will be a strategic partner in driving customer success, leveraging deep industry insights to influence digital transformation while gaining hands-on experience in solving complex business challenges, fostering strong relationships, and shaping the future of GitHub’s customer engagement strategies.</p> <br><strong>Responsibilities</strong><br><br><ul><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;">Engage in pre-sales activities with large customers to align and influence business partners and customer stakeholders, aiming for a technical win and driving solution selection.</li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;">Develop and maintain external relationships within the customer organization to support strategic alignment and solution adoption.</li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;">Identify customer issues and collaborate with technical teams to present solutions, conducting proofs of concept and product demos to address technical challenges.</li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;">Analyze customer situations to advise on gaps that GitHub solutions can fill, contributing to strategic frameworks and roadmaps that address customer pain points.</li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;">Assist in building and delivering content for marketing events, acting as a liaison to enhance customer engagement and showcase GitHub's value proposition.</li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;">Develop expertise in GitHub Advanced Security, understanding its capabilities and articulating GitHub's approach to application security to customers, acting as a trusted advisor in security program development.</li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;">Synthesize and communicate business and industry insights to identify growth opportunities and align product features with customer digital transformation initiatives.</li><li><span style="color: black;">Design and develop innovative solutions that leverage GitHub's platform capabilities to address complex customer challenges, ensuring alignment with their strategic goals.</span></li><li><span style="color: black;">Collaborate with sales and account management teams and partners to develop strategic account plans that drive long-term customer success and growth.</span></li></ul> <br><strong>Qualifications</strong><br><br><p style="margin: 0in; font-size: 9pt; font-family: Arial, sans-serif; color: #1b4a87;"><span style="font-size: 9pt;"><strong><span style="color: black;">Required Qualifications:</span></strong></span></p><p style="margin: 0in; font-size: 9pt; font-family: Arial, sans-serif; color: #1b4a87;"> </p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">8+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience,</span><ul style="list-style-type: circle; margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience</span></li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience</span></li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">OR Doctorate in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience</span></li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">OR equivalent experience.</span></li></ul></li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">Experience in software engineering, solutions architecture, systems integration, or any other related technical roles with knowledge of one or more of the following:</span><ul style="list-style-type: circle; margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">Developer platforms</span></li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">Generative AI in the developer space</span></li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">Source Control Management</span></li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">CI/CD, systems architecture</span></li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">DevSecOps</span></li></ul></li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">Ability to travel up to 25% travel throughout the EMEA region to meet with customers, with occasional travel beyond (e.g. USA) for company events</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p><p style="margin: 0in; font-size: 9pt; font-family: Arial, sans-serif; color: #1b4a87;"><span style="font-size: 9pt;"><strong><span style="color: black;">Preferred Qualifications:</span></strong></span></p><p style="margin: 0in; font-size: 9pt; font-family: Arial, sans-serif; color: #1b4a87;"><span style="color: black; font-size: 9pt;"> </span></p><ul style="margin-bottom: 0in; margin-top: 0px;"><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">10+ years' experience in technical consulting, technical consultative selling, or related technical/sales/industry experience.</span></li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">3+ years’ experience in digital transformation using software modernization to drive customer business outcomes.</span></li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">3+ years’ experience in business consulting, consultative selling, or customer-facing experience 5+ years’ experience orchestrating technical, support, and/or partner teams.</span></li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">Experience in the software development industry, with a focus on digital transformation and the ability to translate complex technical concepts into clear, actionable strategies for customers.</span></li><li style="margin: 0in 0in 0in 0px; font-size: 9pt; font-family: Arial, sans-serif; color: black;"><span style="font-size: 9pt;">Experience in identifying and resolving blockers to solution implementation, with a focus on enhancing customer satisfaction and driving successful technology deployments.</span></li></ul><p style="margin: 0in; font-size: 9pt; font-family: Arial, sans-serif; color: black;"> </p> <p><strong>GitHub values</strong></p> <ul><li>Customer-obsessed</li> <li>Ship to learn</li> <li>Growth mindset</li> <li>Own the outcome</li> <li>Better together</li> <li>Diverse and inclusive</li></ul> <p><strong>Manager fundamentals</strong></p> <ul><li>Model</li> <li>Coach</li> <li>Care</li></ul> <p><strong>Leadership principles</strong></p> <ul><li>Create clarity</li> <li>Generate energy</li> <li>Deliver success</li></ul> <br><strong>Who We Are</strong><br><br>GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.<br> Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.<br> Join us, and let’s change the world, together.<br> <br><strong>Equal Employment Opportunity</strong><br><br>GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!